Analisis faktor-faktor yang mempengaruhi quality performance: studi empiris pada perusahaan manufaktur dengan Standar Nasional Indonesia

Handayani, Dwi (2007) Analisis faktor-faktor yang mempengaruhi quality performance: studi empiris pada perusahaan manufaktur dengan Standar Nasional Indonesia. Widya Warta: Jurnal Ilmiah Universitas Katolik Widya Mandala Madiun, XXXI (02). pp. 66-80. ISSN 0854-1981

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Abstract

The purpose of this study are to investigate the influence of quality management control systems (quality goal, quality feedback, quality incentives) and environmental accounting on quality performance. The data used for this study were collected from financial, production and marketing to manufactur company with SNI. The data were obtained by mail survey on 1,250 questionnaries. The questionnaries which were relevand for the analysis were 149 in number. The analysis was conducted using SPSS ver 12.0. The result shows that communication intensity of quality goal toward the labourers is not related to quality performance. The improvement of incentives which is in relation with quality has a positive relationship with quality performance. The implementation of environmental accounting has a positive relationship with quality performance.

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